Accident management. Your ultimate co-pilot.

You’re in safe hands.

You can't always rely on luck. But you can always rely on MINI. If you have an accident, call our Hotline straightaway and we’ll look after everything – from contacting the police to organising a replacement car. We’ll even report the incident to your insurance company and make sure your MINI is repaired at an approved MINI workshop. And we’re available 24/7, so you can get back on track as quickly as possible.

Terms and conditions apply TandC

had an accident?
  • Stop the engine. Turn on your MINI's hazzard lights and set up your warning triangle.
  • Make sure you are as visible as possible.
  • Exchange contact details with third parties.
  • Try not to worry. As long as you’re OK, we’ll make sure your MINI is too.
Fast, free help round the clock.
  • Organisation of a free towing service to the scene of the accident (if necessary).
  • Notification to your preferred MINI dealer.
  • Submission of an initial report to your insurance company.
  • Management of invoicing and claims settlement with insurance companies.
  • Service available for the life of your MINI.